How To Find A Good Hosted PBX Canada

By Marissa Velazquez


There are two types of phone systems, premise based ones and virtual ones. Hosted PBX Canada is a system that is used over an internet protocol. It is known as a Private Branch exchange in full, but in common language, people refer to it as a virtual PBX or Centrex. It has the same functionality as the traditional premise based system; only that most of the information is passed over a virtual network in the cloud.

These companies deal with the basic logistics like routing and switching of calls at a specific location. They also monitor, maintain and control all the machinery and software that is involved in offering the Centrex service. The phones here are connected via the internet to the physical servers of the service provider, so that all the information is virtually stored.

The premise based system solutions use a lot of in house equipment which need to be housed, monitored and maintained regularly. This is an expensive venture that most companies may find very inconveniencing. It also has other limitations like geographical inflexibility and it can only be used by a limited number of people.

It is important to ensure that your service provider offers all the expected services in his package. The main aim of having this system is to communicate thus you should always get the best out of it. They should not be offered at an extra cost or maybe in an extra package as they are the fundamental reason why you pay for them.

This system is best suited for companies that do not plan on putting a lot of input in acquiring new infrastructure or expanding them in the long run. The initial costs as well as the overall costs that are associated with these procedures are quite high. All you need to do in Centrex systems is to spend resources in obtaining a new IP connection so that you can use the internet as your platform.

The continuity and growth of your company is a huge factor to consider. An increase in the number of employees would mean that you expand your machinery if you are using a premises based system. When using a virtual PBX, it is easy to add the new details into the system without having to worry about additional machinery.

You do not need to be specially trained to operate the virtual PBX. This is because it has a very user friendly web interface on the internet that makes it easier to get around and about. This gives you the freedom to change the settings and configure it according to your needs. In the corporate world, the ability to customize a system to suit your functionality is a big merit.

A very wise option would be to use the software for both systems in the office. This is done by peering the hosted PBX Canada to the on site servers. Therefore, the workers who work in the office are able to use the in house systems, while those at other locations can be able to use the hosted systems through their phones. This achieves better productivity.




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